Sending emails automatically

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Sending emails automatically

When you automatically invoice your customers (automatic recurring invoice) you may also wish to:

  • send them the invoice by email
  • send them notification of the direct debit due date (if SEPA payment) in accordance with regulatory obligations

In the case of automatic payment by credit card

The scheduled task allows you to send an email with the invoice attached:

  • at the time of payment when Stancer's pre-acceptance is returned
  • if there is a refusal within 24/48 hours, an error email will be sent (see module configuration for choice of payment error email template).

In case of SEPA direct debit

This module will send you three emails:

  • an initial email on the day the invoice is issued to inform your customer of the date on which the SEPA direct debit will be carried out
  • on the day the direct debit is initiated
  • when payment has been completed

When the invoice changes to "paid" status

In all cases, when the “invoice paid” event occurs, the invoice will be sent to your customer (provided that the payment method is stancer).

en/projet_stancer/envoyez_automatiquement_les_mails.txt · Last modified: 2025/03/04 23:06 by supadmin
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