---
title: "Catalogue and customers"
weight: 55
description: "Browsing the product catalogue and the third party list from the mobile application, offline."
source_hash: "76db5365"
---

# Catalogue and customers

The application carries a copy of your catalogue and of your customer file, downloaded at synchronisation. Both can be browsed at any time, including with no connection: that is what lets you answer a question about a price or find a phone number in the middle of a site.

Both lists are reachable from the sidebar, under **Third parties** and **Products**. The counter next to each entry gives the number of items held on the device.

## Products

### Product list

The list shows every synced product and service, with its reference and its label. The search field at the top filters on the reference as well as on the label.

![Product list in the mobile application with the search field](screenshots/catalogue-articles.webp)

An empty list means synchronisation has not run yet: start it from the sidebar.

### Product sheet

Tap a product to open its sheet.

![Product sheet with the price, the characteristics and the photos](screenshots/fiche-article.webp)

The sheet shows:

- The selling **price** and the **VAT rate**
- The **reference**, the **label** and the **type** (product or service)
- The full **description**
- The **categories** the product belongs to
- The **photos** of the product
- The associated **PDF documents** (data sheet, manual, certificate)

Tap a photo or a document to open it full size.

> **Note:** Photos and PDF files only appear when the **Sync documents** option is enabled under **Settings > Sync**. Without it, the sheet states that no document is available.

Showing a customer the data sheet of a product, with no network, at the moment the question comes up, is the main use of this screen.

## Third parties

### Third party list

The list shows every synced customer and prospect, in alphabetical order. The search field filters on the name.

![Third party list in the mobile application with the search field](screenshots/liste-tiers.webp)

This list also holds the customers you created on the device and that have not been sent to the server yet.

### Customer sheet

Tap a customer to open their sheet.

![Customer sheet with the contact details, the contacts and the offer creation button](screenshots/fiche-client.webp)

The sheet shows:

- The **customer code** and the **SIRET number**
- The **phone**: tap it to place the call
- The **email address**: tap it to open your mail application
- The **postal address**: tap it to open the directions in your navigation app
- The list of **contacts** attached to the customer

The **Create an offer for this customer** button opens the creation form with the customer already selected.

### Choosing your navigation app

The application used for directions is set under **Settings > Interface > Navigation app**:

- **Automatic (based on device)**: Apple Maps on iPhone, application picker on Android
- **Google Maps**
- **Apple Maps**
- **Waze**
- **OpenStreetMap**
- **Bing Maps**
- **HERE WeGo**

The **Automatic** setting suits most cases. Pick an application explicitly if you use a particular one for your rounds.

## Updating the data

The catalogue and the customer file cannot be modified from these screens: they mirror the state of Dolibarr at the last synchronisation. A new product, a changed price or a renamed customer in Dolibarr only shows up on the device after a new synchronisation.

The only creation possible from the application is that of a customer, described on the [Creating an offer](/offlinepropale/creation-offre) page.

> **Tip:** Sync in the morning before leaving on your round. Your prices and your data sheets will be up to date for the day, even in an area with no network.