Sending emails automatically

When you automatically invoice your customers (automatic recurring invoice) you may also wish to:

• send them the invoice by email
• send them notification of the direct debit due date (if SEPA payment) in accordance with regulatory obligations

The scheduled task allows you to send an email with the invoice attached:

• at the time of payment when Stancer's pre-acceptance is returned
• if there is a refusal within 24/48 hours, an error email will be sent (see module configuration for choice of payment error email template).

This module will send you three emails:

• an initial email on the day the invoice is issued to inform your customer of the date on which the SEPA direct debit will be carried out
• on the day the direct debit is initiated
• when payment has been completed

In all cases, when the “invoice paid” event occurs, the invoice will be sent to your customer (provided that the payment method is stancer).